No. Please fill out the registration form for a new AGR Rewards number to use with this program. AGR Rewards numbers and points that were used for our previous rewards program are no longer valid.

Each GDS system has its own requirements for booking.

Apollo and Worldspan: /SI-RF-AGR1234567

Amadeus and Sabre: /BA-AGR1234567

If you’re booking on Hertz.com, just go to the link for the Agent Gold Rewards program and enter your complete Agent Gold Rewards Number into the field in your reservation. For example: AGR1234567.

Please note: If booking by phone, be sure to tell the Hertz Reservation Agent to include your Agent Gold Rewards Number in the “Received From” field or “Booking Agent” field.

You can participate as soon as you enroll with our welcome email link or on agentgoldrewards.com. You’ll get a unique Agent Gold Rewards Number to use on every booking. As soon as you enroll, you can start earning Agent Gold Reward Points on rentals in the US and Canada. The Agent Gold Rewards Program officially starts August 2026. Qualified rentals picked up and completed from August 24, 2026 forward will qualify for Agent Gold Reward Points.

Hertz Agent Gold Rewards is open to all US and Canada-based travel agents who provide a US or Canadian zip code when registering in the program. Participants must also be at least 18 years of age, affiliated with agencies that are members of ARC/IATA or CLIA, and make vehicle rental reservations for Hertz in US and Canada through their GDS system, the Hertz telephone reservation system, at agentgoldrewards.com, or through Hertz.com on the agent booking link. Dollar and Thrifty reservations are not eligible for the program.

As a member of the Agent Gold Rewards Program, you’ll receive a minimum of 3 points and up to 6 points per qualifying rental on full size cars and above. Here’s the breakdown:

• 3–5 days = 3 points;
• 6–9 days = 4 points;
• 10+ days = 6

Points are paid as points/currency toward prepaid e-gift cards you can access via the Agent Gold Rewards portal.

Agent Gold Reward Points are points awarded in recognition of your loyalty to Hertz. Points will accumulate under your AGR number and are redeemable for e-gift or prepaid cards such as Visa®, Mastercard®, and Paypal .® When a minimum of 20 points have been accumulated the points may be redeemed for a gift card. Thereafter, points may be redeemed at each new increment of 10 points

Here’s a breakdown of the transaction requirements:

• Completed leisure retail rentals in the US and Canada booked by US or Canada Travel Advisors
• Retail rentals of 3 days or longer for pick-up at any participating location in the US or Canada
• Corporate or licensee location, including HLE locations
• Reservations booked from August 24, 2026, for pickup August 24, 2026 forward
• Reservations must be made by a registered AGR number to qualify for  Agent Gold Rewards
• Complete Agent Gold Rewards Number must appear in reservation GDS field or in ‘Agent Gold Rewards Number’ field at agentgoldrewards.com, Hertz.com, or hertzagent.com

The reservation you booked for your client must be picked up and completed before Agent Gold Reward points can be deposited into your account.

Agent Gold Reward Points will be deposited to your account nightly. If rentals booked using your unique Agent Gold Rewards Number have been picked up and completed, the activity will be reflected on your user dashboard. As soon as the points are in your account, they’re available for redemption.

The easiest way to redeem Agent Gold Reward Points is online. To redeem online, go to agentgoldrewards.com and log in. On your User dashboard, look for the widget titled Redeem your points and tap the Redeem now button at the bottom.

Your Agent Gold Reward Points will be deposited in your dedicated personal account at agentgoldrewards.com. The user dashboard will be available soon. Then you can check your balance whenever you want on the User dashboard. For more detail, tap View points history at the bottom of the Points summary.

Agent Gold Reward Points do not need to be redeemed as soon as you get them. You can accumulate for up to 12 months for e-gifts of greater value.  

Your statement is updated nightly for any Agent Gold Reward Point deposits made to your account and in real time for any redemption transactions you make from your account. The points dashboard will be available soon.

 No, the AGR program only issues rewards in the form of e-gift or prepaid cards such as Visa®, Mastercard®, and Paypal®

Only you. This information is confidential and unique to each Agent Gold member.

If you forget your password or Agent Gold Rewards member number, use the forgot password link in the login screen. You will be prompted to either answer two of your security questions, or use email for a reset password link. 

No. Your account is set up for only one owner, and your deposits are linked to your unique Agent Gold Rewards number.

If you’re a US or Canada resident, your points are up to date once rentals are complete. If any transactions appear to be missing, please confirm that your personal information, including your AGR number and IATA, was included into the rental transaction and contact us at  agr.support@northstarmarketingsolutions.com..

To update your information, log into your account and use the dropdown menu under your name.

No. Your rewards are tied to your individual AGR number. However, we recommend updating your profile with the new agency number for consistency and proper tracking.